Dale K, XLNT Idea VP of Engineering noted, "We now have a back end manufacturing and support infrastructure in place that is fully suited to support both Rapid Exchange and Extended Warranty Period programs. Now users of our equipment can be assured that any system downtime can be minimized with the purchase of an XLNT Extended Warranty."
Chuck Alcon Jr, XLNT Idea Director of Sales and Marketing added, "Many of our customers use our machines in their own mission critical applications that require around - the - clock duty cycle performance. The Rapid Exchange Program provides users with seamless product support of a unit that fails in the first year of use, while the 48 Month Extended Warranty provides just - in - time warranty repair after the first year of purchase, at an economical price point. These programs further our focus on customer value and customer satisfaction with XLNT Idea and our product offerings."